Privacy Policy

Effective Date / Last Update: 14 January 2025

Retainero (retainero.io) values your privacy. This policy outlines how we handle your personal information when you use the platform.

1. Data Collection

We do not collect personal data beyond what is necessary for the operation of the platform, including account registration and any information provided by the User for CRM or retainer tracking.

Personal data you provide (e.g., client information, encrypted passwords) is used solely for the purpose of delivering the platform’s features, such as CRM and ticketing management.
Optional Use of Data: We do not share, sell, or distribute your personal data to third parties unless legally obligated or with your explicit consent. However, by using the platform, you grant Retainero the right to use and process your personal data as necessary to operate and maintain the platform.

Retainero employs industry-standard encryption and security measures to protect your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Users are responsible for safeguarding their login credentials and any data they choose to enter into the platform. Retainero cannot be held responsible for unauthorized access due to user negligence.

Retainero may integrate with third-party services as necessary to provide certain functionalities. Your use of these services is governed by their respective privacy policies, not Retainero’s.

Retainero reserves the right to amend this Privacy Policy at any time. Continued use of the platform after changes constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at [email protected].