Changelog

  • Added project attachments for client projects, allowing easy file sharing and collaboration

  • Introduced quote comment attachments for better documentation and communication

  • Added whiteboards feature for team brainstorming and visual collaboration

  • Enhanced client projects with detailed task tracking and project sharing

  • Improved quote line items with task relationship and sorting capabilities

  • Added project date tracking for better timeline management and reporting

  • Introduced tax configuration options for teams, enhancing financial reporting

  • Enhanced quotes with titles and improved notification system for clients

  • Added ticketing action line items for more granular tracking of support activities

  • Integrated AI usage tracking and implemented machine learning capabilities

  • Improved ticket comment notifications to keep clients informed automatically

  • Added brand takeover options for teams, allowing full white-labeling of the platform

  • Enhanced team customization with secondary colors and sidebar theming options

  • Launched comprehensive quote management system with comments and approvals

  • Added team timezone configuration for accurate scheduling across global teams

  • Introduced tagging system for organizing clients, projects, and tickets

  • Added content management system with posts and pages for client communications

  • Enhanced client security with password management and encrypted storage

  • Improved user registration flow with additional customization options

  • Added project status sorting for customizable workflow management

  • Introduced client project invitations system for secure external collaboration

  • Added project task comments for improved team communication and client updates

  • Launched client projects with customizable statuses and task tracking

  • Added support enquiries system for handling pre-sales questions efficiently

  • Enhanced client profiles with current objective tracking for better focus

  • Added client-specific URLs with custom slugs for personalized access

  • Enhanced ticket tracking with detailed activity logs and audit trails

  • Added message read receipts to internal communications for better tracking

  • Introduced message reactions for quicker feedback in team communications

  • Added customer feedback collection system for continuous improvement

  • Introduced screenshot review system for visual task verification

  • Enhanced internal chat with improved user interface and file sharing

  • Added comment attachments for richer communication across the platform

  • Introduced payments system for tracking and processing client transactions

  • Launched secure internal chat system for team collaboration

  • Enhanced client password management with detailed descriptions

  • Added ticket priorities to help teams focus on critical issues first

  • Enhanced ticketing with customizable status workflows and Kanban view

  • Added email logging system for tracking all client communications

  • Launched comprehensive ticketing system with comments and attachments

  • Added task boards for visual project management and team coordination

  • Introduced client list management for organizing prospects and leads

  • Added documentation system for storing and sharing knowledge

  • Enhanced client notes with comment capability for team discussions

  • Added shareable links to client notes for easy external access

  • Initial platform launch with team management and client organization