What's New
Stay up to date with the latest features and improvements that make your work simpler and more efficient
2025
August 2025
Enhanced Project Kanban Interface - Improved task management with better file attachments, calendar integration, and guest user collaboration
Enhanced Kanban Session Tracking - Added comprehensive session management for project kanban boards with user activity monitoring and guest user support
Guest User Task Notifications - Improved collaboration through task notifications for guest users to keep them up to date with recent activity
Added Project Comment Mentions - Enhanced collaboration with @mentions functionality in project comments for better team communication
July 2025
Launched Quote Milestone System - Comprehensive milestone tracking with payment management and progress monitoring for complex project quotes
Enhanced Quote Management Interface - Improved quote display, payment tracking, and milestone management with better user experience
Major Kanban System Refactoring - Consolidated guest and authenticated user kanban interfaces for improved consistency and performance
Improved Retainer Management - Streamlined retainer creation, editing, and list management with enhanced user interface
Enhanced Project Kanban Features - Improved task management, Gantt chart integration, and better visual workflow representation
Fixed Internal Chat System - Resolved chat functionality issues and improved team communication reliability
June 2025
Introduced Guest User System - Enable external collaborators to participate in projects without requiring full user accounts
Added ETA Date Tracking to Tickets - Enhanced project timeline management and improved client expectation setting
Enhanced Ticket Status Management - Optimised indexing and performance for improved status tracking capabilities
May 2025
Implemented Comprehensive Activity Logging - Complete audit trail tracking for all user actions and analytics
Added Task Subtasks Feature - Break down complex tasks into manageable sub-items with individual completion tracking
Introduced Markdown Support for Client Notes - Rich text formatting capabilities using markdown syntax
Enhanced Ticket Notifications - Added paused notifications functionality for improved user control
April 2025
Launched Client Project Comments System - Enhanced collaboration through task-specific discussion threads
Added Task File Attachments - Upload and manage files directly within individual project tasks
Enhanced Project Display Options - Configurable date visibility and advanced project settings
Introduced Granular Project Management - Advanced project configuration and comprehensive timeline controls
Added Retainer End Date Tracking - Improved management of time-bound retainer agreements
March 2025
Enhanced Quote Payment System - Comprehensive payment tracking with percentage-based calculations and detailed notes
Improved Ticket Comments - Added internal flagging capabilities and enhanced mention functionality
Launched Project Attachments - Centralised file management system for client projects
February 2025
Added Quote Comment Attachments - Enhanced documentation capabilities with comprehensive file support
Enhanced Quote Numbering - Customisable starting numbers for team-specific workflow requirements
Introduced Visual Whiteboards - Team brainstorming and collaboration tools for enhanced creativity
Enhanced Quote-Task Integration - Direct linking of quote line items to specific project tasks
Added Project Timeline Management - Start and end date tracking for improved project planning
January 2025
Implemented Advanced Tax Configuration - Customisable tax settings for team-specific requirements
Enhanced Quote Management - Added quote titles and improved notification systems
Introduced Ticket Action Tracking - Granular monitoring and reporting of support activities
Launched AI Usage Analytics - Comprehensive tracking and optimisation of AI feature utilisation
Enhanced Notification System - Improved timing and delivery mechanisms for ticket updates
Added Brand Takeover Capabilities - Complete white-labelling options for team customisation
Enhanced Team Theming - Secondary colour options and advanced sidebar customisation features
Launched Comprehensive Quote System - Complete quote management with comments and workflow integration
Added Team Timezone Support - Accurate scheduling capabilities across global team operations
Enhanced Team Customisation - Primary colour themes and comprehensive personalisation options
2024
December 2024
Added CMS Features - Content management system for pages with SEO optimisation capabilities
Introduced Tagging System - Organise and categorise content across the entire platform
Launched Blog and Pages System - Content creation tools for enhanced client communication
Enhanced User Management - Additional user types and improved registration processes
Added Client Password Management - Secure storage and sharing capabilities for client credentials
Enhanced Registration Flow - Improved onboarding experience with additional customisation options
November 2024
Improved Project Status Management - Sortable and customisable project workflow configurations
Enhanced Client Project Collaboration - Guest invitation system and external participation capabilities
Launched Client Project System - Complete project management with tasks and status tracking
October 2024
Added Support Enquiries - Streamlined pre-sales and general support workflow management
September 2024
Enhanced Client Profiles - Current objective tracking for focused service delivery optimisation
Introduced Client Custom URLs - Personalised access with custom slug functionality
August 2024
Enhanced Ticket Activity Tracking - Comprehensive audit trails and detailed activity logging
Improved Internal Communications - Message read receipts and enhanced chat functionality
Added Feedback Collection System - Continuous improvement through structured customer input
June 2024
Launched Screenshot Review System - Visual task verification and approval workflow management
Enhanced Internal Chat - Improved user interface and comprehensive file sharing capabilities
Added Universal File Attachments - Rich media support across all communication channels
Introduced Payment Tracking - Comprehensive financial management and invoicing capabilities
May 2024
Launched Team Chat System - Secure, encrypted internal communications platform
Enhanced Password Management - Detailed descriptions and improved organisational features
April 2024
Added Team Management Tools - Improved onboarding processes and team organisation features
March 2024
Enhanced Ticket Assignment - Team-based ticket routing and comprehensive management capabilities
Improved Task Management - ETA tracking and comprehensive project timeline features
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